Privacy Policy

Last updated: May 28, 2026

Clearline Business Solutions respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, contact us, book a call, use our services, or otherwise interact with our business online.

By using our website, submitting a form, booking a call, or otherwise contacting us, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy, where consent is required by law.

Who We Are

Clearline Business Solutions is a business consulting and growth strategy company based in Edmonton, Alberta. We help small and medium-sized businesses with go-to-market strategy, revenue systems, marketing, CRM, automation, AI systems, and related services.

If you have questions about this Privacy Policy or about how your personal information is handled, you can contact us at:

Clearline Business Solutions

Edmonton, Alberta

Email: contact@clearlinebusiness.ca

Phone: 780-851-4372

Applicable Privacy Laws

This Privacy Policy is intended to comply with Alberta’s Personal Information Protection Act, PIPA, and other applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act, PIPEDA, where applicable.

If we send commercial electronic messages, we also aim to comply with Canada’s Anti-Spam Legislation, CASL.

What Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Your name

  • Your email address

  • Your phone number

  • Your company name

  • Your job title or role

  • Information about your business needs

  • Details you provide through contact forms, scheduling requests, emails, calls, meetings, or other communications

We may also collect certain technical and usage information automatically when you visit our website, such as:

  • Your IP address

  • Browser type

  • Device type

  • Operating system

  • Pages viewed

  • Referral source

  • Date and time of visits

  • General website usage and interaction data

  • Cookie and similar tracking information

How We Collect Information

We collect information when you:

  • Submit a contact form

  • Email or call us

  • Book a strategy call, consultation, or meeting

  • Interact with our website

  • Use scheduling tools or other third-party services connected to our website

  • Communicate with us through social media or other channels

  • Become a client or request information about our services

How We Use Your Information

We use personal information for purposes such as:

  • Responding to inquiries and requests

  • Scheduling and managing meetings, consultations, or service discussions

  • Providing information about our services

  • Delivering consulting, marketing, CRM, automation, AI, or related services

  • Preparing proposals, recommendations, reports, or other business materials

  • Improving our website, content, services, and user experience

  • Monitoring website performance, security, and functionality

  • Sending updates, insights, or marketing communications where permitted by law

  • Maintaining business records

  • Complying with legal, accounting, tax, or regulatory obligations

We only collect and use personal information for purposes that are reasonable in the circumstances and connected to our business activities.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, improve performance, remember preferences, and better understand how visitors use the site.

Some cookies may be essential for the website to function properly. Others may help us analyze traffic, improve content, support embedded third-party tools, or understand how people interact with our website.

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect how parts of the website function.

Scheduling Tools and Third-Party Services

Our website may include links to or integrations with third-party services, including scheduling platforms, website tools, analytics tools, hosting providers, CRM systems, email platforms, form tools, spam prevention tools, social media platforms, and communication tools.

When you use a third-party tool through our website, that provider may collect information in accordance with its own privacy practices. We encourage you to review the privacy policies of any third-party services you use.

We may use third-party service providers to help us operate our website and business. These providers may have access to personal information only as needed to perform services on our behalf and are expected to protect that information appropriately.

AI and Automation Tools

We may use software tools, automation tools, or AI-assisted tools to help manage inquiries, organize business information, draft communications, summarize notes, improve workflows, support internal operations, or deliver services.

When we use these tools, we take reasonable steps to avoid sharing unnecessary personal information and to protect the information we process.

If a client engagement involves the use of AI, automation, CRM, analytics, or other business systems, any related use of business or personal information will be connected to the services we are providing.

How We Share Information

We do not sell your personal information.

We may share personal information in the following circumstances:

  • With service providers who support our website, scheduling, communications, analytics, hosting, CRM, email, automation, security, or business operations

  • With professional advisors where reasonably necessary, such as accountants, legal advisors, or business advisors

  • Where required or permitted by law

  • To protect our rights, property, website, users, clients, or business

  • As part of a business transaction such as a merger, acquisition, sale, financing, restructuring, or transfer of business assets, if applicable

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, to manage our business relationship with you, and to satisfy legal, accounting, tax, regulatory, or recordkeeping requirements.

When personal information is no longer required, we will take reasonable steps to securely delete, destroy, or anonymize it.

How We Protect Information

We use reasonable administrative, technical, and organizational safeguards to help protect personal information against loss, theft, unauthorized access, disclosure, copying, misuse, or modification.

These safeguards may include access controls, password protection, secure business systems, limited access to personal information, and other reasonable security practices.

While we take privacy and security seriously, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. For that reason, we cannot guarantee absolute security.

If we become aware of a privacy breach involving personal information, we will take reasonable steps to respond, reduce potential harm, and provide notifications where required by applicable law.

Cross-Border Processing

Some service providers we use may store or process personal information outside Alberta or outside Canada, including in the United States or other jurisdictions where our service providers operate.

When personal information is stored or processed outside Canada, it may be subject to the laws of the jurisdiction where it is stored or processed.

By using our website, contacting us, or using our services, you understand that your information may be processed or stored outside your province or country of residence where permitted by law.

Your Choices and Rights

Subject to applicable law, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate or incomplete information

  • Withdraw consent to certain uses of your information, subject to legal or contractual restrictions

  • Request that we stop sending you marketing communications

  • Ask questions about how your personal information is collected, used, disclosed, or protected

To make a privacy-related request, please contact us using the contact details listed above. We may need to verify your identity before responding to your request.

You may also have the right to contact the Office of the Information and Privacy Commissioner of Alberta or the Office of the Privacy Commissioner of Canada if you have concerns about how your personal information is handled.

Email Communications

If you receive marketing or promotional emails from us, you can unsubscribe at any time by using the unsubscribe link in the email or by contacting us directly.

We only send marketing or promotional electronic messages where we have consent or are otherwise permitted by law. Our marketing emails will identify Clearline Business Solutions and include an unsubscribe mechanism.

Even if you opt out of marketing communications, we may still send you service-related or administrative messages where appropriate.

Children’s Privacy

Our website and services are intended for business owners, decision-makers, and adults. We do not knowingly collect personal information from children through our website.

If you believe a child has provided personal information to us, please contact us and we will take reasonable steps to delete it.

Third-Party Links

Our website may contain links to other websites or platforms that are not operated by Clearline Business Solutions.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing them with personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, technology, legal requirements, or privacy practices.

When we make updates, we will revise the Last updated date at the top of this page. The updated version will apply as of the date posted.

Contact Us

If you have questions about this Privacy Policy or about how your personal information is handled, please contact:

Clearline Business Solutions

Edmonton, Alberta

Email: contact@clearlinebusiness.ca

Phone: 780-851-4372